At Jacket Crafted, we’re committed to providing a safe, secure, and transparent payment experience for all our customers. This Payment Policy explains the payment methods we accept, the security measures in place, and other important details to ensure your transactions are smooth and worry-free. By shopping with us, you agree to the terms outlined in this policy. Please review the following carefully to understand how we manage payments.
Accepted Payment Methods
We accept the following payment options for your convenience:
PayPal: Secure and trusted for online transactions.
All transactions are processed in USD (United States Dollar). If you encounter any issues with your payment method, don’t hesitate to contact us at support@jacketcrafted.com for assistance.
Payment Security
Your payment security is a top priority for us. All transactions on our site are processed using PCI-compliant payment gateways, ensuring that your financial information is safe and secure.
We use SSL encryption (Secure Socket Layer) to protect your payment details during transmission.
Your payment details are never stored on our servers. Instead, they are securely handled by trusted third-party payment providers.
We regularly audit our systems for security, and use fraud detection and monitoring tools to block suspicious activity.
This ensures that your information remains safe and your transactions are always secure.
Billing Information
To complete your order, accurate billing details are required. When checking out, you will need to provide:
Your full name
Billing address
Valid payment information
Up-to-date contact information (email and phone number)
If any of the billing information is incorrect or incomplete, your order may be delayed or canceled. For first-time buyers or high-value purchases, we may need to verify your identity before processing the order. If that’s the case, we’ll contact you right away to sort things out.
Authorization and Verification
Once you place an order, we will authorize your payment method for the total purchase amount. You may see a pending charge on your account. This doesn’t mean the funds have been deducted—it’s just a check to make sure the transaction is valid.
Once your payment is successfully authorized, we’ll process your order. If your payment is declined or authorization fails, we’ll notify you by email and won’t proceed with your order until the issue is resolved.
Cancellations and Refunds
Orders can be canceled before they are shipped. If you cancel your order, we will issue a refund to your original payment method. Refunds can take up to 10 business days to show up in your account, depending on your payment provider.
Once an order has shipped, cancellations are not possible. For details on returns, please refer to our Refund Policy.
Failed Transactions
If your payment fails during checkout, here’s what to check:
Ensure there are enough funds in your account.
Double-check your billing details to make sure they’re accurate.
Confirm your payment method is valid and not expired.
If the issue persists, try a different payment method or contact your financial institution. If you still need help, we’re here to assist you—just reach out to us at support@jacketcrafted.com.
Fraud Prevention
We take the security of your order seriously. All transactions are screened for potential fraud. If any suspicious activity is detected, your order may be put on hold while we verify it. We may contact you for further details or verification.
If we’re unable to verify the order, we may cancel it and issue a refund. These measures are in place to protect both our customers and our business.
Contact Information
Business Name: Jacket Crafted
Working Hours: 09:00 AM to 05:00 PM (GMT-5)
(Monday to Friday)
Business Email: support@jacketcrafted.com
Business Phone : +1 (806) 901-0022
Address: 3224 Tacoma Narrows St, West Sacramento CA 95691, United States
